Shipping & Delivery
We take pride in providing our customers with complimentary international shipping.
All orders are processed and dispatched within 1 working day of receiving the order. Once your order is on its way, you will receive an email containing the tracking number to monitor the delivery progress.
In our commitment to environmental sustainability, we've partnered with suppliers who share our values. While this choice may result in slightly longer delivery times, we believe it's a worthwhile investment in creating a better future for our planet.
Delivery Timeframes:
- UK: 2 to 5 business days
- USA: 10 to 14 business days
- Rest of the world: 14 to 20 business days
Global Reach: Yes, we ship to over 200 countries globally. In instances where shipping isn't feasible to certain regions, we'll reach out to you to find a suitable solution.
Customs Considerations: Please note that any customs fees incurred after shipping are not our responsibility. By purchasing our products, you acknowledge the possibility of customs fees upon arrival in your country.
Tracking Information: An email notification with your tracking details will be sent once your order is dispatched. However, with free shipping, tracking information may not always be immediately available.
Tracking Status "No Information Available at the Moment": Some shipping providers may take 2-5 business days to update tracking information in their system.
For logistical reasons, items from the same order may occasionally be sent in separate packages, even if combined shipping was specified.
If you have further inquiries about our Shipping & Delivery procedures, feel free to contact us via email at support@juliankingsley.com.
Best regards,